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Prof. David Goldberg is an old friend of BreakThrough thinking. Watch his interview on YouTube http://www.youtube.com/watch?v=2jyI-MI7no0. and read his book, The Entrepreneural Engineer. David's LinkedIn page has a lot more information.
"Six Sigma or Lean?" 2006, Mike Rigg - Operations Associates
"The Art of Creating Smart Questions," Consulting to Management, Vol.16, No.4, Dec. 2005, pp. 19-23
"The Myths of How to Improve Government," Public Sector Digest (on-line magazine, www.publicsectordigest.com), Dec.2004, 4 pages
"Be Continuously Creative" Ask Smart Questions," Innovative Leader Feature Article (on-line magazine, winstonbrill.com, Vol.13, No. 9, Sept.-Dec. 2004
"Taking a Holistic Path," Industrial Management, Vol.46, No. 6, 2004, pp.26-31.
"Making Changes: The FIST Approach," Journal of Management Inquiry, Vol.13, No. 3, 2004, pp. 239-246
"Are All Questions Equal?" Heads-Up! On Organizational Innovation (on-line feature of InnovationNetwork, thinksmart.com), 16 July 2003.
"Ask the Right Questions: Creating Answers That Work," Adam, April-May 2002, pp. 58-64.
"A Breakthrough Thinking Organization," Team Performance Management, Vol.6, No.7/8, 2000, pp. 122-130.